Ii travel.for work, stopped in for a trim. The owner suggested taking it above the shoulders and long layers. I declined. My hair was down to my bra strap in the back and I said I did not want my hair above my shoulders. I wanted it rounded on the back not straight across, long layers sounded good..My hair is curly so hairdressers always keep that in mind for when it drys it will be shorter. She literally diid exactly what she wanted and when it dried it was short layers in the back and long bangs to my chin. I asked her what I was suppose to do with it She just seated her next appt.? I had to go to another hairdresser who shook her head and did the best she could to even it out. She spent 15 min. correcting the mess she left. She could not give me the length back unfortunately. I DO NOT recommend. The owner will do what she wants not what you want and doesn't care after she collects her money. I asked her where do I leave a tip I was going to leave $0